Privacy Policy

1. Who we are

Get Lanzarote is a private experiences platform based in Lanzarote, Canary Islands, Spain. We arrange private, curated experiences for individuals and groups visiting the island.

For privacy questions, contact us at: hello@getlanzarote.com

2. What data we collect

When you submit a booking request or contact us, we collect:

• Name, email address, and phone number
• Travel dates and group composition
• Accommodation details (if provided)
• Message content and any additional information you share
• Technical data: IP address, browser type, pages visited (analytics)
• Referral source (if you arrived via a partner link)

3. How we use your data

We use your personal data to:

• Process and confirm your experience requests
• Contact you regarding your enquiry or booking
• Coordinate with local experience providers on your behalf
• Send you booking confirmation and experience details
• Improve our services (analytics only)

We do not sell your data to third parties. We share only what is necessary with providers to arrange your confirmed experience.

4. Legal basis

We process your data based on your consent (given when submitting a request) and the performance of a contract (fulfilling your experience booking). You may withdraw consent at any time by contacting us.

5. Data retention

We retain booking and contact data for up to 3 years for legal and accounting purposes. You may request deletion at any time for data not subject to legal retention requirements.

6. Your rights

Under GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, email us at hello@getlanzarote.com.

7. Cookies

We use minimal technical cookies required for site functionality. No advertising or tracking cookies are used without consent.

8. Contact

For any privacy-related questions: hello@getlanzarote.com